Bench Pilot Management — Never Be Short-Staffed Again

Your trusted freelance pilots, organized in one place. Always know who is available, qualified, and ready to fly.

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< 5 min Average crew confirmation

89% Average trip fill rate

App + SMS iOS & Android app available

The problem

Your bench is scattered — and that costs you trips

Most operators are managing their best pilots across 3 different apps and a mental list. That's not a system.

📱

Your bench lives in WhatsApp and contacts

Phone contacts, a WhatsApp group, a spreadsheet from 2022 — your bench pilots are everywhere except somewhere you can actually use them quickly.

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You don't know who's current

Type ratings and medicals expire. You only find out when you go to assign someone — which is always the worst possible moment.

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The same 3 pilots get all the trips

Without a system, you default to who you remember first. Reliable pilots at the bottom of your list never hear from you. That's a waste of your bench.

The solution

A proper system for your most valuable asset

CrewBench gives you a structured, searchable roster — with notifications, qualifications, and analytics built in.

Pilot profiles with certifications

Store each pilot's type ratings, medical class and expiry, role, and contact details in a structured profile. Everything in one place.

Seniority ranking and fair distribution

Rank your bench in the order you want trips offered. CrewBench ensures every pilot on your list gets their opportunity — not just the first three you remember.

Instant notifications to your whole bench

Post a trip and every qualified pilot on your bench gets an SMS and email simultaneously. Or filter by role, aircraft type, or location.

Pilot response analytics

See who responds fastest, who's most available, and who's best for last-minute trips. Data that makes every future crew decision smarter.

CrewBench customer

Real operator stories

"We operate four aircraft across two bases. Keeping track of who's assigned where, who's available next week — it used to be a spreadsheet nightmare. The roster view changed how we run the whole operation."

Marco T. Head of Operations · Geneva

FAQ

Common questions about bench pilot management

What is bench pilot management? +

Bench pilot management refers to the practice of maintaining an organized roster of trusted freelance or contract pilots — your "bench" — who can be called upon to fill trip gaps when your regular crew are unavailable. A bench pilot management system like CrewBench keeps all pilot details, qualifications, and availability in one place, and automates the notification and response process.

How many bench pilots can I add to CrewBench? +

CrewBench supports unlimited bench pilots on all plans, including the free tier. You can add as many trusted freelancers as you need, across any number of aircraft types and roles.

Can I track pilot certifications and medical expiries? +

Yes. Each pilot profile in CrewBench includes fields for type ratings, medical class, and expiry dates. CrewBench will flag pilots with expiring or lapsed certifications, so you always know the currency status of your bench before you assign anyone to a trip.

Do bench pilots need to create an account to respond? +

Pilots can use the CrewBench iOS & Android app for the best experience — managing their trips, schedule, and availability in one place. Alternatively, pilots can respond via a one-tap magic link sent by SMS or email, with no account needed. The app is highly recommended, but the SMS option means even pilots who prefer not to install anything can still respond instantly.

Bench Pilot Management — Never Be Short-Staffed Again

Your bench is scattered — and that costs you trips

A proper system for your most valuable asset

Common questions about bench pilot management

Related solutions

Your bench is your most valuable asset — treat it that way